Responsible Gambling

We want gambling to remain a controlled activity. Player safety matters to us, so we encourage you to set boundaries, check your activity and take a break whenever play stops feeling manageable. The tools below can help you make decisions about the time and money you spend.

Our approach to player protection

Safer gambling starts with clear information and practical controls. You should be able to review your activity, set limits and step away from your account. If you are concerned about your play, you do not need to wait until it becomes a serious problem before using these options or seeking support.

Tools to control your activity

Account controls can help you plan ahead rather than make decisions while playing. Review any limits you have set regularly, especially if your circumstances change. A limit is a boundary, not a target to reach.

Deposit limits

A deposit limit restricts how much you can add to your account during a set period. Consider an amount that fits comfortably within your budget. Daily or weekly limits can be useful if you want a clear spending boundary. Check your account settings for the periods available to you.

Loss limits

A loss limit can help you decide in advance how much you are prepared to spend. Set it at an amount you can afford to lose without affecting essentials such as bills, food or savings. Do not increase a limit to try to recover money already lost.

Time limits and account breaks

Set aside a fixed amount of time for play and take regular breaks. Session controls can help you keep track of how long you have been active. If you need more space, a time-out lets you step away from your account for a period rather than relying on a reminder alone.

Self-exclusion

If you want to stop gambling, self-exclusion is a stronger step than a short break. It restricts access to your account for the selected period. Contact support or check your account settings to review the available options. You can also consider GAMSTOP, a separate self-exclusion service for participating online gambling operators.

Signs it may be time to stop

Pay attention if you are spending more time or money than planned, trying to win back losses, hiding your activity or finding it difficult to stop. Gambling that affects your finances, work or relationships is another reason to pause and seek help.

Ways to maintain control

Decide on a budget and a stopping time before you begin. Keep gambling separate from money needed for everyday expenses, avoid playing when upset or under pressure, and check your activity against the limits you set. Taking a break is always an option.

Professional help and support

You do not have to manage concerns about gambling on your own. GambleAware provides information about safer gambling and ways to find support. If gambling is affecting your wellbeing or finances, consider speaking with a qualified professional or a trusted support service.