Privacy and Data Policy

This privacy policy explains how we collect, use and protect the information you provide when you register, play or otherwise interact with FoxyGold Casino. We are committed to respecting your privacy and to handling personal data responsibly. The following sections describe the types of data we gather, why we use it and the choices available to you.

Types of data we collect

We collect information needed to operate your account and to provide services. This includes personal data, technical data and transactional data. We only collect data that is necessary for account management, payments, security and customer support.

Personal data

Personal data covers the details you give us when you register or contact support. Typical items include name, date of birth, email address, postal address and identity documents when verification is required. We also store account credentials and communication records.

Technical data

Technical data is generated when you use our site or app. This includes IP address, device identifiers, browser type, operating system, session timestamps and activity logs. We use this to maintain service stability, detect fraud and improve performance.

Transactional data

Transactional data relates to deposits, withdrawals and bets. We record payment method details, transaction amounts, currency, dates and play history. Transactional records are used for payment processing, dispute resolution and compliance checks.

How we use your information

We use your data to create and manage accounts, process payments, verify identity, detect and prevent fraud, provide customer support and send service-related communications. We may also use aggregated or anonymised data for analytics and product improvements. Marketing communications will only be sent with your consent where required by law.

Data protection practices

We implement organisational and technical measures to protect information against unauthorised access, accidental loss or disclosure. These include encrypted connections, secure storage and access controls. Access to personal data is limited to authorised staff and third parties who need the information to provide services on our behalf.

Cookies and tracking technologies

We use cookies and similar technologies to enable core site functions, remember preferences and analyse usage. Some cookies are essential for login and security. You can manage cookie settings through your browser, although this may affect site functionality.

User rights

You have rights to access, correct and request deletion of your personal data, and to object to or restrict certain processing. You may also request a copy of personal data we hold about you. Requests will be handled in line with applicable data protection law.

Access, correction and deletion

To access, update or remove your information, contact our support team via your account or the in-site contact form. We may need to verify your identity before responding to requests to protect your account and other users.

Information sharing and third parties

We share information with payment processors, identity-verification providers and service partners who perform functions on our behalf. We may also disclose data when required by law or to protect our rights and the safety of others. Third parties are contractually obliged to keep your data secure.

Privacy policy updates

We may update this policy to reflect changes in our services or legal requirements. When we make material changes, we will notify you by posting an updated version and, where appropriate, by in-site notice or email. Please check this page periodically for updates.